Refund policy

Refund Policy

Last Updated: June 28, 2026

At Everyday Health & Fitness Essentials, we want you to shop with confidence. Customer satisfaction is important to us, and we're committed to making the return process as simple as possible.

Return Eligibility

We accept returns of eligible items within 30 days of the delivery date.

To qualify for a return, your item must:

  • Be unused and in its original condition.

  • Be in the original, unopened packaging.

  • Include all original accessories and documentation (if applicable).

  • Be accompanied by proof of purchase, such as your order confirmation or receipt.

Health & Wellness Products

For safety, quality, and hygiene reasons, opened or used supplements, vitamins, nutrition products, and personal wellness items cannot be returned, unless they arrive damaged, defective, or you received the wrong item.

Return Authorization

Please do not return any item without contacting us first.

Because our products are shipped directly from trusted supplier partners, return instructions and return addresses vary by product.

To begin a return, please contact us at:

Email: yourhealthandfitnessessentials@gmail.com

Please include:

  • Your order number

  • Product name

  • Reason for the return

  • Photos of the item (if damaged or incorrect)

Once your request has been reviewed, we will provide the appropriate return instructions.

Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If your order arrives:

  • Damaged

  • Defective

  • Incorrect

please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the item and packaging

After reviewing your claim, we will work with our supplier partner to provide an appropriate replacement or refund when applicable.

Non-Returnable Items

The following items are generally not eligible for return:

  • Opened supplements

  • Opened vitamins

  • Used health and wellness products

  • Personal care items

  • Gift cards

  • Digital products

  • Clearance or final sale items (if applicable)

  • Customized or personalized products

If you are unsure whether your item qualifies for a return, please contact us before submitting a return request.

Exchanges

We do not offer direct exchanges.

If you would like a different item, please complete the approved return process (if eligible) and place a new order.

Refunds

Once your returned item has been received and inspected by our supplier partner, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process and post your refund.

Original shipping charges are generally non-refundable unless the return is due to our error or the item arrived damaged or defective.

Order Cancellations

Orders are processed quickly by our supplier partners.

If you need to cancel an order, please contact us as soon as possible.

While we will do our best to accommodate your request, we cannot guarantee cancellation once an order has entered processing or has shipped.

European Union Customers

If your order is shipped to a country within the European Union, you may have additional consumer rights under applicable law, including a 14-day cooling-off period where required.

These rights apply only where required by law and do not override health and safety restrictions on opened supplements or wellness products where permitted by applicable regulations.

Contact Us

If you have any questions about your order, returns, or refunds, we're happy to help.

Everyday Health & Fitness Essentials

Email: yourhealthandfitnessessentials@gmail.com

We strive to respond to all customer inquiries within 1–2 business days.